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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Therese Perna

October 22, 2025

5  out of  5
rating by Therese Perna
"great service"
We responded:
"Thanks Therese - Our agency takes pride in high service levels , relationships and professional recommendations . Appreciate the 5 star review Joe "
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William Stelcher

October 7, 2025

5  out of  5
rating by William Stelcher
"I have been a customer of Joe McNamara State Farm Insurance Agency for many years and I’d like to say something special about every employee that he has but one person stands out and has helped me through difficult times personally and with some really unique insurance needs. It is Kora M. Quigley! As I stated everyone there has been amazing but Kora has always shown a gentle and caring touch and complete knowledge of my history with State Farm. She is the very best I’ve ever dealt with in all my insurance needs. I highly recommend this agency and I intend on staying on as a longtime and devoted customer!!"
We responded:
"Wow !! - Thanks Bill - we feel the same about Kora and see her in action every day. Appreciate your loyalty and taking the time to leave such an uplifting review Joe Agent/Owner "
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Li Ye

September 19, 2025

5  out of  5
rating by Li Ye
"The process to get quote and underwriting going is fast and easier than I expected. Love the service and highly recommend!"
We responded:
"Thanks Li - Glad we were able to assist. Our goal is to always make the process as quick, simple, and seamless as possible Joe Agent /Owner "
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Homero Casique

September 18, 2025

5  out of  5
rating by Homero Casique
"Wonderful experience helped me a lot"
We responded:
"Thanks, Homero Glad to help any way we can Joe Agent/Owner"
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Jim Barnes

September 18, 2025

5  out of  5
rating by Jim Barnes
"Cindy Brady, as my insurance agent, was a pleasure to work with and was very patient with me during this process because I had received 4 other quotes and was trying to work through all the details of all the quotes. I couldn't be more pleased with the entire experience with her help."
We responded:
"Thanks Jim, I agree, Cindy's detailed approach and insurance knowledge makes her a valued part of our team . Welcome to our Agency !! Joe Agent/Owner "
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Don Calmeyn

September 17, 2025

5  out of  5
rating by Don Calmeyn
"I have worked with Joe McNamara and his staff for several years. They have always been very helpful and their customer service is outstanding. I recently worked with Tim Miller. Tim was very helpful in getting me the best rate and coverage to fit our needs. Tim was very patient with all my questions."
We responded:
"Thanks Don - We enjoy working with you and your family as well Joe Agent/Owner "
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Heather Vitale

September 17, 2025

5  out of  5
rating by Heather Vitale
"We have been with State Farm for several years. Sheryl has been very responsive and helpful with all of our changing needs. She even spent extra time to help determine some options to reduce our monthly rate. I would recommend working with Joe and Sheryl for your insurance needs."
We responded:
"Thanks Heather - We are fortunate to have Sheryl on our team , and glad she was able to assist. Thanks for being such a valued customer. Joe Agent/Owner "
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Steve Butler

September 16, 2025

5  out of  5
rating by Steve Butler
"Joe and all of his staff are great. They are always available when I have questions or concerns."
We responded:
"Thanks Steve for taking the time to leave a review. We appreciate your loyalty over the years as well as the referrals!! Joe Agent/Owner"
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john Michniak

September 15, 2025

5  out of  5
rating by john Michniak
"Sheryl was very patient with me - answered all of my questions - and saved me money! Thanks Sheryl!!"
We responded:
"John - Appreciate the review and the kind words for Sheryl . Joe Agent/Owner"
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ryan stejskal

August 10, 2025

5  out of  5
rating by ryan stejskal
"She was great and process was smooth"
We responded:
"Thanks Ryan - appreciate the review Joe Agent/Owner "
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Cris Arens

August 8, 2025

5  out of  5
rating by Cris Arens
"Switched to Joe after decades with a different agent....breath of fresh air!"
We responded:
"Thanks Chris - glad we could help and look forward to working with you going forward Joe Agent/Owner "
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frank feraco

August 5, 2025

5  out of  5
rating by frank feraco
"Our family used Geico for several years...We found the service "ok". We are now so very pleased with the service and professionalism exhibited by Cindy and the balance of the team...5STAR without question...We should have made the change sooner..Thank you for your support and very fine work.. Merry Christmas The Feraco Family, South Barrington"
We responded:
"Thanks Frank - We are excited to have you as a client as well. We know people have many choices for insurance and appreciate the trust in our office. We are lucky to have Cindy and the rest of the team. Joe - Owner/Agent "
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Susan Evans

August 1, 2025

5  out of  5
rating by Susan Evans
"THANK YOU JOE McNamara Agency for being so customer friendly and willing to provide all the in's and out's (including other carrier comparisons - transparency at it's best) of choosing great insurance coverage, which is essential to have when driving out in today's traffic and in travels near and far! Huge Shout out to the wonderful Kora, Agent Extraordinaire. I feel like the only person in the world when I email or speak with her. Kindness and expertise are her signature qualities. What more can you ask than having people in your corner that are Trustworthy, Always ready to answer any question, and take a caring interest in the best for Your needs and wants. Carry on the Great service you provide! I look forward to being with this agency Forever...... Suzi Evans"
We responded:
"Wow Susan !! Your review made my day . Thanks for the kind words and recognition for Kora , we feel fortunate to have her on our team. The insurance market can be a bit challenging these days , but reviews like this help to energize me and the team. Thanks Joe Agent/Owner "
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angie kula

July 31, 2025

5  out of  5
rating by angie kula
"I had the best experience with Mike Ponterelli in Joe McNamara’s office. I was looking for a new agent as my agent of many years passed away. Mike reviewed my polices and with the changes he suggested saved me lots of money."
We responded:
"Thanks Angie - glad we were able to assist and welcome to our Agency ! Joe Agent/Owner"
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Alex Zenios

July 16, 2025

5  out of  5
rating by Alex Zenios
"Amazing experience with Statefarm for over 5 years. Never a hassle and always friendly!! :-) Joe personally reaches out and checks in as well, amazing."
We responded:
"Thanks Alex - always a pleasure working with you as well. Thanks for taking the time to leave a review for us !! Joe Agent/Owner "
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Vicki Burger

July 15, 2025

5  out of  5
rating by Vicki Burger
"Thanks to Joe and his team, including Kora, for the very timely help when we traded our vehicle and needed to transfer our coverage!"
We responded:
"Thanks Vicki - We always enjoy working with you and Jeff and appreciate the loyalty - Over 22 years with our Agency !! Joe Agent/Owner "
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S V

July 10, 2025

5  out of  5
rating by S V
"We recently switched all our State Farm policies to Joe McNamara since our former agent was based in the southern suburbs and we wanted an agent closer to home. I selected Joe's office based on the Google reviews and responses (even though there are State Farm offices closer to our home). When I called the office, the woman that answered was incredibly helpful in getting our policies switched to their office and setting up a meeting with Joe. I immediately felt like the level of customer service was above and beyond. Joe was very generous with his time in reviewing all of our existing property and auto insurance policies and making suggestions on adding (and removing) certain coverages that better match our needs. I left his office feeling really knowledgeable about our policies and it provides a solid level of comfort and security knowing that we are protected. Thank you!"
We responded:
"Thaks Sheri for the kind words and review - We sincerely appreciate it. We look forward to working with you !! Joe Agent/Owner "
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John Titterton

July 8, 2025

5  out of  5
rating by John Titterton
"Kora is the best!!! Her help was timely, accurate and friendly. I would recommend her and this State Farm branch to everyone."
We responded:
"Thanks John - appreciate the confidence you have in our office , and I second your opinion on Kora !! Joe Agent/Owner"
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Ryan O'Connell

June 27, 2025

5  out of  5
rating by Ryan O'Connell
"Tim Miller is excellent and helped me find affordable coverage at a great rate. He worked very quickly and addressed all of my questions promptly."
We responded:
"Thanks Ryan- Tim does a great job for our Lake Zurich Agency . Glad we were able to help Joe Agent/Owner "
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Jenn Reiger

June 18, 2025

5  out of  5
rating by Jenn Reiger
"We love Joe, Kora, and the staff! We have been with them for many years. Always available and always can speak to someone live! Accommodating, prompt, and helpful when we need them. Please give them a try if you are thinking of switching your auto or home insurance."
We responded:
"Thanks Jenn - always enjoy working with the Reiger's !! Joe "
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Carly Jossund

June 16, 2025

5  out of  5
rating by Carly Jossund
"Cindy Brady made the transfer of my personal & business insurance policies to Joe McNamara’s office incredibly seamless! Her great communication skills, attention to detail and overall stellar customer service is always appreciated!"
We responded:
"Thanks Carly - Glad it went smooth, and we are happy to have you in our office. Appreciate the review as well !! Joe Agent/Owner "
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Lian Wang

June 13, 2025

5  out of  5
rating by Lian Wang
"I am lucky to have Cindy Brady as my insurance agent, I couldn't be more pleased with the entire experience with her help. We've been connected for a few years. Cindy has been very patient to provide me quotes and suggestions every time I requested even though the deal was not got through. We talked about this again and I decided to switch to State Farm, the price is a factor, but the most important influencer is the service Cindy provided. She responded quickly with the initial quote, and then she explained every items to me not only trying to save premiums, but providing her professional suggestions on what should be insured to reduce the risk. The discussion and final decision made me and my family in a peaceful mind. Her knowledge, patience, and always thinking on my behalf made me feel this is the best deal, and what I experienced truly exceeded my expectations!"
We responded:
"Lian - Thanks so much for the review and the kind words. Your review summarizes our Agency's core mission of professional recommendations and high service levels exceeding expectations. Cindy consistently embodies those ideals, and we are fortunate to have her as part of our Lake Zurich State Farm Agency. We look forward to working with you and your family. Regards Joe Agent/Owner "
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Nancy Lala

June 12, 2025

5  out of  5
rating by Nancy Lala
"Our experience was excellent. The staff and Joe were very personable and took care of everything efficiently and professionally. Thanks for your great service."
We responded:
"Thanks Nancy - Appreciate the trust you and Tony have in our office Joe "
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Denise Tidwell

June 9, 2025

5  out of  5
rating by Denise Tidwell
""I can't thank Mike Pontarelli and Cindy Brady of the State Farm Insurance Group - Joe McNamara Insurance Agency enough for their incredible efficiency and professionalism! I needed my Certificates of Insurance urgently, and they made the process seamless. Their responsiveness, attention to detail, and willingness to go the extra mile truly set them apart. If you're looking for an insurance agent who delivers top-notch service with speed and accuracy, look no further!""
We responded:
"Could not agree with you more, Cindy and Mike consistently go above and beyond for our customers, and we are fortunate to have them on our team . Thaks Denise for taking the time to leave a review. They mean the world to us ! Joe Agent/Owner "
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Colton Oechsle

May 28, 2025

5  out of  5
rating by Colton Oechsle
"Tim Miller, a member of Joe McNamara’s team, was really helpful and informative when going over my new home owner policy. I was able to bundle my home and auto with ease and Tim was able to communicate efficiently and effectively with my lender to ensure a painless closing."
We responded:
"Thanks Colton - Tim does an excellent job for our customers . Welcome to our Agency and we look forward to working with you Joe Agent/Owner "